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Macbook Hanged - Ang Aking Munting Mundo

About Macbook Hanged

Previous Entry Macbook Hanged May. 16th, 2007 @ 08:35 am Next Entry
This is a rare occurence I guess.

Is this the start of the breakdown?


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From:jkusters
Date:May 16th, 2007 10:59 am (UTC)
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Looking at the stack trace, I would guess that a bad memory chip is to blame. If you have a genius bar anywhere near, I would suggest making an appointment and having them run through hardware tests, focusing on RAM. (Or have them walk you through doing it yourself; I believe the Mac Books are shipped with hardware diagnostic software on the "Restore" CD-ROM.)

JOhn.
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From:brchase
Date:May 16th, 2007 11:07 am (UTC)
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Well, it's the first occurence since I got it two weeks ago.

I think it has something to do with Firefox. It hanged twice already and this morning, the screen of death happened.

Come to think of it, my Cyberduck has been hanging, too. I did my first Force Quit this morning. (But then it could just be the server connection when it FTPs).

This is scary. :-(
From:jkusters
Date:May 16th, 2007 11:14 am (UTC)
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If I'm right in my guess, Firefox is probably just working the computer hard enough to hit the bad memory, or to exercise that memory cell in a way that causes it to fail. I would tend to doubt its the fault of the software you're running, especially since many other people run the same software with little problem. This really looks like a very typical memory chip problem to me.

You're still within the base warranty period (even if you didn't get the Apple protection plan). Any hardware problems you have should be correctly promptly and with no cost to you.

JOhn.
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From:brchase
Date:May 16th, 2007 11:35 am (UTC)
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Whew! Thanks for the info.
Actually, I just got off the phone with a friend who said it may just be a memory problem. So they can just swap it out.

Thanks JOhn!
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From:lukebacca
Date:May 16th, 2007 05:24 pm (UTC)
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Know what I would do? I'd return it and get a new one?

Why? They just upgraded their entire line of Mackbook models yesterday with more RAM, bigger hard drives and slightly faster processors for the same money.

If you're still within your two week return policy, I'd take advantage of it now and get a better computer out of it.
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From:brchase
Date:May 16th, 2007 05:47 pm (UTC)
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I've passed the two-week window. :-(
Plus, I ordered it internally through an employee.

I guess I'm not that lucky. :-(
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